ISBN 0 9587911 5 5

This 2008 2nd edition Trainers' Manual has 573 pages. It is in ring binder presentation, with plastic labelled dividers for each of the 12 skills of Conflict Resolution. Colour coded sub-sections help you find and choose material for a training session very easily. 76 high quality handout masters, unbound for easy photocopying, are included. Its format in this purchasable edition is very user friendly for trainers.

There are separate sections under each skill for teaching material, activities and handouts. You can view its content in the Free Training Material section of this website, in nineteen large files. Purchasing the bound copy will save you many hours of downloading and printing.

This Trainers Manual is geared for experiential and highly interactive learning. Trainers will find all key questions they need to ask their groups in order to allow relevant teaching points to arise from discussions and exercises. The manual is invaluable for running highly successful Conflict Resolution sessions. Clear guidelines help you construct training slots of different lengths. Keep your teaching fresh and inspired with 50+ hours of instruction to choose from. It includes extra sections on Icebreakers, Aikido and Bioenergetics providing some additional body-oriented teaching approaches to Conflict Resolution.

Conflict Resolution and related materials are now key competency skills on the training agenda. They are ideally included in every trainer's repertoire of teaching skills. These co-operative communication strategies support organisations, community groups and personal settings.

Top trainers share their expertise

Fiona Hollier (B.Soc. Stud., B.A.) is a consultant specialising in organisational and interpersonal communication.

Kerrie Murray (B.A. Psych.) is a psychologist and senior trainer in Conflict Resolution.

Helena Cornelius (B.A. Psych.), an organisational and community psychologist, heads CRN's programs.

The CR Trainers Manual: 12 Skills includes

• carefully sequenced topic introductions
• discussion openers for student-centred learning
• clear participant handouts and worksheets
• session planning suggestions and timings
• a wide range of group activities
• Conflict Resolution-specific icebreakers, Bioenergetics and Aikido exercises
• clear indexing for easy access.