Resolve conflict: Everyone can win podcast series. This series is available to the public on most podcast apps. A link to the relevant podcast starts each section. It provides the core material needed for the following topics which expand understanding and help you apply the skills personally. The presenter is Helena Cornelius, psychologist, author and Founding Director, Conflict Resolution Network. Each lesson in the course expands and reinforces the skills outlined in the relevant podcast.
Bibliography: In the final module of this course, topic 13.1, you will find a full bibliography divided into the 12 skill areas covered in this course.