Professional Development Hours awarded: 30
Would you like a certificate for completing the course? It’s impressive on your resume and a pat on the back for yourself. To activate marking for a certificate, firstly you will need to mark off each topic after you have read it, using the ORANGE button below the topic or the “Mark complete” box above the topic. By clicking the topic in the menu, you can still go back and revise previously read material, or jump forward without marking the topic off yet.
In addition to listening and reading the materials, you’ll need to complete the quizzes with a pass mark of at least 80%. Don’t fret! You can repeat a quiz until you get the right score. You’ll find that some quiz topics won’t let you mark them as complete until you have successfully completed their associated quiz.
For more details on answering quizzes see the next topic, “Quiz Instructions.”
Enjoy the journey! Good conflict resolving!