Everyone Can Win is a handbook of practical skills for addressing conflicts constructively. These techniques are as much about conflict prevention as resolution.
The revised second edition of this best-selling book by Helena Cornelius, Shoshana Faire and Estella Cornelius, now includes comprehensive sections on power dynamics, forgiveness, handling difficult people, listening, assertiveness, negotiation and mediation. There is also a section on relating to challenging personality styles as well as exercises and relevant stories interspersed throughout the text.
“The skills of Conflict Resolution are specific and transferable. Learn a technique for one situation then transfer it to another. This is a book about relationships and how to manage the rocky times well. It is equally relevant for those who lead, manage and relate to people in any context – be it workplace, social, family or community,” says Helena.
Everyone Can Win invites the reader’s participation. The exercises lead the reader on a journey of self-discovery, as well as providing pointers for action. The material is easy to access and very practical. Read any page and immediately apply a skill to a situation that is troubling you.
Shoshana says, “One of the key ingredients in Conflict Resolution is asking the right questions to lead the discussion forward in a positive way. We have put a focus on these powerful questions. They are clearly highlighted throughout the book, making for easy access”.
Estella says, “Our vision is that everyone will keep a copy handy and glance at it frequently, flipping it open on any page to find a relevant gem of guidance.”
